Frequently Asked Questions

Below are answers to many of the questions we get regarding Day Camp. If you have a question, please check here first before emailing the Camp Directors.  If there is a specific question not covered, feel free to contact us and we will get back to you as soon as we can.


Registration

1. How do I register my Scout for camp?
All registration is done through the OCBSA’s official Campmaster registration site. Access it directly at https://orangecounty.camp-master.com/events/DaycampCanyons2019/EventDetails.aspx. Follow the links to fill in your information and pay. You will have to register each child, youth volunteer and adult volunteer separately. At the end you should get a confirmation email receipt from Campmaster letting you know you were successful. You will also receive a welcome email from the Canyons Day Camp Directors.  If you do not receive your email from the Camp Directors, please check your junk mail folder.  We can almost guarantee that's where it'll end up. 


2. Why can’t I email my Medical Forms?
The BSA requires original forms with a “wet signature” so we cannot accept emailed forms. For your convenience you may mail the forms to the Canyons Day Camp at 6074 E Camino Manzano, Anaheim, CA 92807.   


3. How can I confirm that you received my registration and Medical Forms?
Campmaster will send you an email receipt after you have registered. If you don't see it, check your Spam folder.  Our Registrar will send an email confirming receipt of the Medical Forms. Please be patient as these are volunteers so it may take a week or two to receive the confirmation. If at any time you have questions, feel free to email us


4. Why don’t you accept Walk Up or registrations after the deadline?
Our volunteers put a lot of time into planning, budgeting, purchasing and putting together the arts & crafts, wood projects, science materials, etc. that we use during camp. In order to do that effectively, we need a hard number for each rank of campers two weeks in advance. Out of respect for the Volunteer Staff we will not accept any late registrations or walk-ups at Canyons Day Camp. Reserve your spot by signing up early to avoid any disappointment in missing out.


5. Are there discounts available for Scouts with financial hardships?
Camperships are available for discounts on Day Camp. These are administered through the OCBSA Council. Email our Camp Director and we can send you the form that needs to be filled out and go over the instructions. Advanced camp registration is required and if approved the Campership will credit back the discounted amount.


6. Why is there a separate registration for After Camp Swimming and the Webelos Overnight?
This is the way Campmaster is set up. After registering for Canyons Day Camp, return to the main menu of Campmaster and scroll down until you see After Camp Swimming. Follow the instruction to register your Scout or Youth Volunteer for swimming. The Webelos Overnight is available for both Webelos and Arrow of Light Scouts only. This is listed on Campmaster also as a separate event. Visit Campmaster to register for these add-on activities. https://orangecounty.camp-master.com/ 


7. What if I cannot pick up T-shirts on the schedule day?
All Campers must have a camp t-shirt so if you are unable to pick them up on the scheduled day you can arrange to have someone from your Pack pick them up or you will have to come early on the first day of camp to pick them up.


8.  My child would like to be grouped with his/her friends. How can I make this happen? 

Camp dens are grouped by age and rank of the campers. Tigers are with Tigers. Wolves and with Wolves. And so on.  We have multiple dens at each rank.  If your child would like to be in a den with his/her buddies please leave a comment in the registration notes or contact us at least two weeks prior to camp with your child's name, Pack number, Rank and the names of the campers he/she would like to be grouped with. We will do our best to accommodate the request, but cannot guarantee it will happen.  



Day of Camp
1. What time do I need to arrive for camp?
Camp starts every day at 8:00 am. On the first day, allow extra time to navigate through the park entrance and get to the OEC. All attendees must sign in and out each day. If you haven’t turned in paperwork or picked up your t-shirt allow extra time on Monday to sign in at the Registration Table. Tuesday through Friday, parents and Scouts should sign in with their Den Leaders at the field.


2. What time do I need to pick up my Scout after camp?
Camp ends every day at 1:30 pm. Please plan to arrive on time so that our Volunteers can leave on time. Parents should sign out their Scouts with their Den Leaders on the field. No Scout can be dismissed without a parent signature.


3. What if I am late for pick up?
Out of respect for our volunteers, please make every effort to be on time. If there are traffic delays or issues, please contact our Camp Director or Registrar via email right away.


4. What should I do if my Scout is sick and cannot attend camp one day?
Please email the Camp Director or Registrar to let us know your Scout won’t be at camp. We will notify the Den Leader so they can update the daily roster.



Adult Volunteers
1. I would like to volunteer, what kinds of jobs would I do?
Our Day Camp is 100% volunteer run so we need as many helpers as possible. Multiple Den Leaders are needed for each group of campers and we always need Staff to help run stations or assist those that are running stations. For more information see the Adult Volunteer tab or contact the Camp Directors.


2. I would like to volunteer in my child's group, how can I request that?
When you sign up as an Adult Volunteer, list your request in the comment section. Include your Pack number or child’s name and we will make every effort to match you.



Youth Volunteers
1. How old to Youth Volunteers need to be?
Youth Volunteers need to be at least 11 years old.


2. How can my Youth Volunteer request a specific assignment?
When you sign up your Youth Volunteer, you can request an assignment in the comments section. We will do our best to accommodate, but we also have a “first come, first served” opportunity at camp where the early arrivals get to choose their assignment for the day. This encourages our volunteers to arrive early, but also gives them the chance to have a variety of assignments during the week.


3. How can I find out how many service hours my Youth Volunteer earned?
At the end of camp, your Youth Volunteer will be given a card with the service hours they earned. This information can also be found on our website after camp ends.



Training
1. What if I cannot attend the Volunteer Training Days?
The Training Days cover mandatory Youth Protection Guidelines, camp schedule, along with helpful tips for the week, but if you cannot attend please contact the Camp Director for alternate training.